Looking for a Good Night’s Rest
Robert Regis Hyle | January 26, 2015
A favorite question of journalists—and I admit to using it myself at times—is what keeps people up at night. In our case, the question is normally directed to CIOs and other IT leaders. We usually get a variety of answers, but in the last few years, sometimes without the question even being asked, insurance IT leaders tell us their biggest worry is security.
There are plenty of worries that CIOs face and many are dealt with on a daily basis. Security issues though are largely unseen, much like cancer or other debilitating diseases that creep inside you.
Doctors and health insurers have pushed for early screenings, particularly for those with family histories of various illnesses with the promise that early detection can contain the problem. This also mirrors what IT leaders have learned about security.
Last year, IBM reported the number of security attacks in 2013 increased by 12 percent from the previous year. New numbers for last year aren’t available yet, but does anyone seriously believe the number has gone down? I didn’t think so.
The costs associated with an attack are staggering and widespread. It is easy enough to add up the costs of forensics and technical support following an attack, but can you place a dollar figure on the loss of a business’s reputation and brand damage?
IBM claims a damaged reputation and brand make up 29 percent of the losses insurers face from a security breach. Do you think there are some CEOs that wish they were operating their father’s insurance company when it comes to challenges like security? Night watchmen were easier to budget.
So what’s an insurance carrier to do these days? Test, test, and test again. Such plans are not cheap and there is no guarantee that what you discover and attempt to correct will be the ultimate answer. Technology has created too many windows into the company and it is nearly impossible to ensure that they are all secure.
At ITA LIVE, the Insurance Technology Association’s first conference in April, the results of some ethical hacking of several insurance carriers, who volunteered for the assignment, will be discussed with Janeen Blanton, of Salient Commercial Solutions, the company that orchestrated the ethical attacks, and ITA advisory board member Tom Dunbar, of XL Group.
It promises to be an informative session and quite scary, not just for the companies that were attacked, but for everyone who knows they could be next and that the attackers won’t be ethical. It’s tough to sleep at night with those kinds of worries.
- The Rapid Evolution of Consumer Protection Regulation
- Talent Hunt: Finding, Attracting, Retaining Top People
- Insurers Flexing Their Distribution Models
- Technology Driving Disruption in Insurance
- Fear of ‘Next Bubble’ Challenges Life, Annuity Carriers
- Technology Allows Commercial Lines Insurers to Stand Out
- Single Sign-on Viewed as Biggest Tech Challenge for Agencies
- ISCS Observes 20th Anniversary; Scurto Predicts Major Changes Ahead
- Policyholders and Their First Impressions
- Progressive Making Progress on the UBI Front
- High and Dry: Insurers Search for Disaster Recovery Plans
- Insurers Sign The (Un)Dotted Line
- Reflections of a Retired Insurance CIO
- Mobile Device Management Just One Answer to BYOD Issue
- Lessons from GEICO and Progressive on Winning the Critical Buying Stage
- You Are a Target for a Cyber Attack
- Web-based Systems are the Next Evolution in Claims Technology
- Gaining a “Wow” Experience from Web Users
- Time to Shift from Business/IT Alignment to Business/IT Alliance
- Healthcare Insurers Changing to Consumer Model
- Organization is the Key for Selecting Software Vendors
- Analysts Expound on the Needs of the Mid-tier Insurance Market
- Finding the Cure for Obamacare’s Website
- New Software Solutions Benefit Insurers on the Inside and Outside
- Products, Market Impede Investment in Systems for Life Insurers
- Combatting Cyber Threats: Predict, Prevent, Persist
- The Future of Telematics Heads Beyond Insurance
- The Shame in Cyber Security Lapses
- Building Policy Administration Systems for the Future
- Insurers Look Into The Eyes of Their Policyholders
- It’s a New Dawn for the ITA
INSURANCE IT NEWS
- Few Surprises in Cybersecurity for Insurers
- Few Surprises in Cybersecurity for Insurers
- ITA Pro Weekly, January 20, 2016
- Verisk Releases Cyber Exposure Data Standard for Insurance
- British Insurer Selects Guidewire Core Systems
- Nationwide Private Client Expands into New States with ISCS Solution
- Majesco, Appulate Announce Strategic Partnership
- Boston Mutual Partners with Onyx Data Solutions
The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.
ITA is pleased to present the 2014 Webinar Series. We have many topics for you to choose from and attendance is open to all ITA members. The webinar topics are current and exciting — ranging from predictive analytics to telematics and will focus on the direction insurance carriers need to follow for the future. All webinars are presented by insurance IT professionals along with some of the leading analysts and consultants in the field. There is no cost to attend an ITA webinar. For more information and to register for the webinar, click the “title” of the webinar below.
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